Terms and Conditions

Reservations and payments

For all bookings via the CHC resthouses (Pvt) Ltd. website full advance payment is required within 7days of the guests through credit card or bank transfer, with any additional fees or monies to borne by the guest. The balance amount, if any, is to be paid by cash/credit card on departure from the Hotel.

Please note CHC resthouses (Pvt) Ltd. will not be liable for any exchange rate losses/gain due to any transactions/refunds processed, irrespective of customer’s credit/debit card currency.

Room rates

Room rates are inclusive of service charge and applicable government taxes.


This Web Site is owned and operated by CHC resthouses (Pvt) Ltd. a company duly incorporated under the company laws of Sri Lanka, having its registered office at 140A, AEC Bldg, 2nd Floor Vauxhall Street, Colombo 02, Sri Lanka.

By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein below. The attached terms of online reservations will apply, when you make your reservations online and shall form part and parcel of this Agreement.


You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka or other jurisdictions from which you are accessing the Web Site.

In particular, you agree:

a)     You will not to post, transmit or disseminate any information via this Web Site which is or may be harmful, obscene or otherwise illegal.

b)     Use this Web Site in a manner which causes or may cause infringement of the rights of another.

c)     Use any software, routine, procedure or device to interfere or attempt to interfere with the operation or functionality of this Web Site including but not limited to making available corrupt data, viruses via whatever means or interfere with its availability to others.

d)     Deface, alter or interfere with the look and feel of this Web Site or underlying software code.
Take any action that imposes an unreasonable or disproportionately large load on the Web Site or related infrastructure.

e)     Obtain or attempt to obtain unauthorized access by whatsoever means to any of our networks.

Where Ceylon Hotels Corporation believe in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.


All trademarks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to CHC resthouses (Pvt) Ltd. or its licensors. The trade mark, service mark and logos of CHC resthouses (Pvt) Ltd. and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another Web Site, sold or transferred whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.


This Web Site has been compiled in good faith by Ceylon Hotels Corporation. No representation is made or warranty given, either express or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.

To the maximum extent permitted by law, Ceylon Hotels Corporation disclaims all implied warranties with regard to information, products, services and material provided through this Web Site. All such information, products, services and materials are provided “as is” and “as available” without warranty of any kind.

This Web Site may contain links to Web Sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. Ceylon Hotels Corporations’ inclusion of links to other Web Sites does not imply any endorsement of the material on such Web Sites and Ceylon Hotels Corporation accepts no liability for their contents.

By accessing this Web Site you agree that Ceylon Hotels Corporation will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this Web Site, including information and material contained in it, from your access of other material on the internet via web links from this Web Site, delay or inability to use this Web Site or the availability and utility of the products and services.
You further agree to indemnify, hold Ceylon Hotels Corporation harmless from and covenant not to sue Ceylon Hotels Corporation for any claims based on using this Web Site.


Ceylon Hotels Corporation may make improvements and/or changes in the products, services and prices described in this Web Site at anytime without notice. Changes are periodically made to the Web Site. Ceylon Hotels Corporation may amend these terms by posting the amended terms on this Web Site. Continued use of this Web Site following such changes shall constitute your acceptance of such changes.


You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.

Ceylon Hotels Corporation is using a secured Web Site for transaction of personal data communicated. We do not capture personal information without your knowledge or your permission. You will only be asked to provide personal information when you are taking advantage of this site’s interactive products and services.


Ceylon Hotels Corporation is free to use, reproduce, disclose and or distribute the information, ideas, know-how in your feedback to others without limitation and for any purpose whatsoever.


This Agreement constitutes the entire terms governing your access to dealings with and use of this Web Site. Separate arrangements may attach to products or services you obtain, purchase or use from the site. You can find details of these terms under those particular products or services, or from the service providers.

The laws of the Democratic Socialist Republic of Sri Lanka govern the use of this Web Site and you irrevocably submit to the non exclusive jurisdiction of the courts of Sri Lanka. Ceylon Hotels Corporation reserves the right to bring proceedings against you in the country of your residence.


Ceylon Hotels Corporation takes the protection of your privacy and your personal data seriously. We would therefore like to explain what data we collect, what we use it for and how we protect your data. These data protection principles do not apply to Websites that may be accessed by clicking on hyperlinks on main web pages.

General information on data protection and the purpose of data storage

What data do we collect?

Whenever you make a hotel reservation using the Ceylon Hotels Corporation Web Site, we collect the data that we require to make the reservation, particularly your name, telephone number and e-mail address (“contact details”), as well as your arrival and departure dates, the name of the hotel and the type of room reserved (“reservation details”).


General questions may be addressed to us using the Contact field. In order to be able to process your enquiries, we collect your contact details. This data is deleted again once the enquiry has been dealt with.

Who gets my data?

Whenever you make a reservation using Ceylon Hotels Corporation Web Site, your reservation details are passed onto your chosen Ceylon Hotels Corporation hotel to enable the reservation to be made. Apart from this, your data is not passed on to any third parties. Under no circumstances will Ceylon Hotels Corporation Web Site sell or lend out your contact details. In exceptional circumstances, legal regulations, judicial or official orders may require us to hand data over to the relevant authority or court. However, this is only undertaken within the framework of our legal obligations.

Information on data protection

How safe is it to transfer data to Ceylon Hotels Corporation Web Site?
All data you provide to Ceylon Hotels Corporation Web Site is encoded and transmitted using the SSL (Secure Sockets Layer) protocol. This is a tried-and-tested system used by browsers the world over to encrypt data automatically before transmitting it to the intended recipient.
How secure is my data on the Ceylon Hotels Corporation Web Site database?
We apply Ceylon Hotels Corporation Hotels Web Site’s strict safety standards for our database and Internet server in order to provide effective protection against loss, misuse, divulgence, alteration and deletion of, and unauthorized access to your data.

What are cookies?

Cookies are small pieces of information your browser stores on your computer’s hard disk. They simplify information by automatically calling up frequently used data on sites you have already visited. You can set your computer to not store any cookies on your computer. However, this may prevent being able to use some of the functions on the Ceylon Hotels Corporation website.


You may ask to see your stored personal data at any time. You also have the right to correct, delete or (in the case of incorrect data) bar such data. Contact details should be amended under Ceylon Hotels Corporation Web Site. However, contractual and/or legal regulations, particularly those relating to accounting and payment, may prevent certain data from being deleted.


1. Scope: Ceylon Hotels Corporation

These General Terms & Conditions apply to reservations made personally using the worldwide Ceylon Hotels Corporation Web Site hotel reservation system.

2. Currency Conversion Policy

Please note that neither Ceylon Hotels Corporation Ltd nor the Hotel owning Company it represents on this website will be liable for any exchange rate losses/gain due to any transactions/refunds processed, irrespective of customer’s credit/debit card currency.